Refund Policy

Last updated: May 22, 2026

14-day money-back guarantee

If Tinta Voice does not work for you, you can request a full refund within 14 days of your purchase. You do not need to provide a detailed explanation.

Relationship to statutory consumer rights

This Refund Policy describes our voluntary money-back guarantee. It does not limit any statutory rights you may have under applicable consumer law.

If you are a consumer in the European Union or the United Kingdom purchasing Tinta Voice online, you may have a separate statutory right to withdraw from the contract within 14 days without giving any reason, unless an exception applies.

Consumers in the Republic of Serbia have equivalent rights under the Serbian Consumer Protection Act.

Digital content and starting download during the 14-day period

For digital content supplied by download or streaming, EU and UK law allow consumers to lose their 14-day statutory withdrawal right once delivery begins, if they have:

• expressly requested that delivery start during the withdrawal period, and
• acknowledged that they will lose their right of withdrawal once delivery begins.

Where the Merchant of Record's checkout flow asks you to confirm this, your statutory right of withdrawal may end once the download or installation of Tinta Voice starts. Our voluntary 14-day money-back guarantee remains available as described above.

How to request a refund

All refunds are processed by Lemon Squeezy, our Merchant of Record, directly back to your original payment method.

1. Open your purchase receipt (sent to your email by Lemon Squeezy immediately after checkout).
2. Click the refund link in the receipt to submit your refund request to Lemon Squeezy.
3. For general or technical questions about the app itself, email [email protected]. (Refund requests should go through the link in the Lemon Squeezy receipt, not to us.)

Eligibility

• The 14-day window starts from the date of purchase.
• Available for purchases of Tinta Voice.
• Refunds are processed for the full purchase amount.

We may decline refund requests that appear to involve fraud, abuse, duplicate refund attempts, or chargeback misuse. This does not limit any statutory consumer rights you may have.

Processing time

We aim to process approved refunds within 5 to 7 business days to the original payment method used at checkout. The exact time for funds to appear depends on your bank or card issuer.

For EU and UK consumers exercising a statutory right of withdrawal, refunds will be issued without undue delay and in any event not later than 14 days from the day we are informed of your decision to withdraw, where required by law.

Merchant of Record refund practices

When you purchase Tinta Voice through a Merchant of Record — currently Lemon Squeezy / Sold through Link, LLC as applicable — the refund is processed by that Merchant of Record under its own buyer terms and refund practices. The refund link in your receipt is the canonical path for refund requests.

If the Merchant of Record must apply additional legal, tax, fraud-prevention, or payment-network requirements, those requirements may affect how the refund is processed.

After a refund

Once your refund is processed, your license is cancelled and you are no longer entitled to use Tinta Voice under that license. Please uninstall the app and delete any license keys you received. You are welcome to purchase a new license at any time in the future.

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top.

Contact

To request a refund, use the refund link in your Lemon Squeezy receipt — refunds are processed by Lemon Squeezy, not by us.

For technical questions about the app, licensing, or anything else, email [email protected].